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Various articles

General reserved passenger car transport business standard conditions of carriage

Department of Transportation notification No. 49
January 23, 1987
Some revisions Department of Transportation notification No. 626
November 20, 1991
Some revisions Department of Transportation notification No. 149
March 24, 1997
Some revisions Department of Transportation notification No. 140
March 10, 1999
Some revisions Department of Transportation notification No. 810
December 24, 2000
Some revisions Ministry of Land, Infrastructure, Transport and Tourism notification No. 300
March 26, 2001
Some revisions Ministry of Land, Infrastructure, Transport and Tourism notification No. 361
March 29, 2005
Some revisions Ministry of Land, Infrastructure, Transport and Tourism notification No. 569
May 12, 2008
Some revisions Ministry of Land, Infrastructure, Transport and Tourism notification No. 429
March 27, 2019

Chapter 1 basic rule

(coverage)

Article 1
Shipping contract about our general reserved passenger car transport business to run (we receive permission of the Minister of Land, Infrastructure and Transport, and the case riding together passenger transporting is excluded.) depends on place that laws and ordinances set of these conditions of carriage about destined matter which there is not by place to set of these conditions of carriage or general custom.
When we accepted special contract about some articles of these conditions of carriage as far as 2 we are not against purpose, laws and ordinances of these conditions of carriage and general custom, regardless of fate of the article concerned, it depends on the special contract.

(instructions of person in charge)

Article 2
Passenger must follow instructions in duties that our driver, conductor or other people in charge perform for ensuring safety of transport and maintenance of order in the car.
When it is necessary to order foregoing paragraph, 2 we may demand election of passenger representative taking the vehicle concerned for each vehicle.

Undertaking of Chapter 2 transport and ticket

(undertaking of transport)

Article 3
We undertake passenger transport unless we refuse undertaking of transport or continuation by regulations of next article or we set a limit.

(refusal of undertaking of transport and continuation)

Article 4
When we correspond to one of each next issue, we refuse undertaking of transport or continuation or may limit us.
  1. (1) When application for transport concerned does not depend on these conditions of carriage
  2. (2) Facilities which are suitable for the transport concerned cry
  3. (3) When, about the transport concerned, special burden was sought by applicant
  4. (4) When the transport concerned is against regulations of laws and ordinances or manners and customs of public order or goodness
  5. (5) In transport by natural disaster or other unavoidable reasons when have difficulty
  6. (6) When we do not obey measures that passenger performs based on regulations of passenger car transport business transportation rule of crew
  7. (7) When passenger carries knife or other articles that carry-on was prohibited by regulations of passenger car transport business transportation rule
  8. (8) When passenger is person who got dead drunken or person who wore dirty clothes and might be a nuisance to other passengers
  9. (9) When passenger is child who is not taken to person of custody
  10. (10) When passenger is seriously ill person without attendance person
  11. (11) When passenger is person with views of legal kin infectious disease about medical care for the patients with prevention of infectious disease and infectious disease, two kinds of infectious diseases, patient (we include person considered to be these patients.) of infectious diseases such as new influenza or designated infectious disease (thing needing hospitalization is best.) or new infectious disease

(application for transport)

Article 5
Person proposing passenger transport to us must submit transport application which listed the next matter.
  1. (1) Full name of applicant or name and address or contact information
  2. (2) Person (we say "manager for contract" as follows.) who enters into shipping contract with us It is full name or name and address of this
  3. (3) Name of passenger group
  4. (4) Member of ride applicant
  5. (5) The number of the vehicles according to according to ride capacity or car model
  6. (6) The date and time of the allocation of cars and place
  7. (7) Schedule (when we need the ground, accommodation or wait in the departure time, last arrival estimated time, destination, progress as master thing in conjunction with service of so others vehicle) of trip
  8. (8) Payment method of fare
  9. (9) When receive application of discount of fare prescribed in Article 12, so
  10. (10) Special contract matter is the content once
When you correspond to 2 foregoing paragraph No. 9, you must attach predetermined certificate to transport application of Paragraph 1.
Method (it is method using technique of method or other information and communication using electronic intelligence processing organization and says thing setting in us.electromagnetic in the case of 3 Paragraph 1 in (case to correspond to clause No. 9 is excluded.) us When it has the same as follows and sets application method of transport by), we change to submission of transport application of Paragraph 1 and can provide matter which you should list in the transport application concerned by the electromagnetic method concerned. In this case, we consider that the applicant concerned submitted the transport application concerned.

(completion of shipping contract)

Article 6
When we decide to undertake the transport concerned when there is submission of transport application of preceding article Paragraph 1, we demand payment of fare and rate by regulations of Article 13 Paragraph 1 for manager for contract.
When there was payment of 20% or more of predetermined fare and rates by regulations of Article 13 Paragraph 1, 2 we issue our appointed ticket (we say "ticket" as follows.) which listed matter to raise to each preceding article Paragraph 1 issue and matter about fare and rate, and we issue this to head of contract.
When we did special fate regardless of regulations of Paragraph 2 before 3 about fare and tollage time, we issue ticket when we decided to undertake the transport concerned and issue this to head of contract.
When 4 shipping contracts issued ticket to manager for contract, they are established.

(changes of contents of shipping contract)

Article 7
When you are going to change matter which manager for contract advocates to each Article 5 Paragraph 1 issue after completion of shipping contract, you must seek our consent by document beforehand. But we do not need submission of document when in the case of emergency and we recognize.
When if matter which is going to change is original, in the case of foregoing paragraph, 2 we differ remarkably; in other service when have difficulty, may not consent to the change.
When we cannot perform trouble or other transport that was urgently contracted by unavoidable reason of vehicle, we cancel shipping contract or 3 we get consent of head of contract and may change contents of shipping contract.
When we produced change for the items mentioned of ticket which we issued to head of contract when contents of shipping contract have change by regulations of Paragraph 1 or foregoing paragraph, 4 we correct the items mentioned of ticket or renew ticket.
When we set change method of contents of shipping contract by electromagnetic method in the case of 5 Paragraph 1, replacing with submission of document of Paragraph 1, we can demand our consent by the electromagnetic method concerned. In this case, we consider that manager for contract concerned demanded consent by submission of the document concerned.

(possession of ticket)

Article 8
Passenger cannot take if we do not possess ticket. But it is not this limit when we recognize in particular.
When 2 passengers demanded exhibition of ticket because our person in charge confirms the items mentioned of ticket, they must accept this.
When passenger receiving discount of fare by regulations of 3 Article 12 Paragraph 1 must possess documents proving that it is person corresponding to one of each clause issue and our person in charge demanded exhibition of the documents concerned, you must accept this.

(reissue of ticket)

Article 9
When manager for contract or passenger loses ticket or when ticket which we issued to manager for contract is lost by disaster or other accidents, we accept reissue of ticket by request of manager for contract in the day before on day of the allocation of cars. In this case, we state that it is reissue by loss or loss clearly in face of a bill of ticket.

(invalidity of ticket)

Article 10
We invalidate ticket corresponding to one of each next issue.
  1. (1) We were going to use illegally
  2. (2) We acquired by means of injustice
  3. (3) We are concerned with the cancellation of a contract
  4. (4) Renewal or original ticket at having reissued

Chapter 3 fare and rate

(fare and rate)

Article 11
It depends on thing which fare that we receive and rate tell Manager of District Transport Bureau at ride, and carries out.
Fare of 2 foregoing paragraphs and rate post on office or other offices of relations.

(discount of fare and surcharge)

Article 12
We discount fare by place that told Manager of District Transport Bureau for person corresponding to one of each next issue.
  1. (1) We submitted certificate which person in charge of the school concerned led in group of attending school or people who went to kindergarten and the head of the school concerned issued to school (we remove university and higher vocational school.) prescribed in School Education Act Article 1
  2. (2) We submitted certificate which person in charge of the facility concerned led in group of people accommodated in facility by regulations of the clause decided to be able to run by still conventional example by regulations of facility to prescribe or law supplementary provisions Article 58 Paragraph 1 and the head of the facility concerned issued to the clause decided to be able to run by facility prescribed in Child Welfare Law Article 7, facility prescribed in person with a physical disability welfare method Article 5, regulations of person with a disability independence support method supplementary provisions Article 41 Paragraph 1 by still conventional example
After telling Manager of District Transport Bureau, 2 we limit section or period more unless we give a discount by regulations of foregoing paragraph or we discount fare for constant passenger.
3 we charge an extra fare in cases to use vehicle which gave special facilities by place where we told Manager of District Transport Bureau.

(fare and tollage time)

Article 13
When we submit transport application of Article 5 Paragraph 1, we demand 20% or more of predetermined fare and rates for manager for contract to pay the remainder of appointed fare and rate each by the day before of day of the allocation of cars.
Regardless of regulations of 2 foregoing paragraphs, we may do special fate between person advocating to each next issue about fare and tollage time.
  1. (1) Public office
  2. (2) School prescribed in School Education Act Article 1
  3. (3) Facility to prescribe in the clause decided to be able to run by regulations of facility prescribed in Child Welfare Law Article 7, facility prescribed in person with a physical disability welfare method Article 5, facility to prescribe in the clause decided to be able to run by regulations of person with a disability independence support method supplementary provisions Article 41 Paragraph 1 by still conventional example or law supplementary provisions Article 58 Paragraph 1 by still conventional example
  4. (4) Person with regular business with us

(expense in conjunction with transport)

Article 14
Expense in conjunction with the transport concerned assumes guide charges, toll road fee, the postage to navigate, parking charges, the hotel charges of crew burden on manager for contract.

The handling that Chapter 4 is special

(breach of promise charges)

Article 15
When manager for contract removes shipping contract by convenience, we charge breach of promise charges from the person by the next division.
From 14 days before the allocation of cars day until eight days ago Sum equivalent to 20% of predetermined fare and rates
From 7 days before the allocation of cars day until 24 hours before the allocation of cars date and time Sum equivalent to 30% of predetermined fare and rates
After 24 hours ago of the allocation of cars date and time Sum equivalent to 50% of predetermined fare and rates
When manager for contract changes contents of shipping contract with decrease of vehicle of number of 20% or more of number of the allocation of cars vehicles by convenience, 2 we charge breach of promise charges of sum that we calculated by example of foregoing paragraph because of the allocation of cars vehicle which decreased from the person.
When there are fare that we received and rate from manager for contract by regulations of Article 13 in the case of former Paragraph 2, 3 we may allot this to breach of promise charges.
When 4 we remove shipping contract on account of us or we change contents of shipping contract with decrease in number of the allocation of cars vehicles, we pay breach of promise charges to head of contract by example of Paragraph 1 or Paragraph 2.
When regulations of Paragraph 4 before 5 depend on natural disaster or other unavoidable reasons, they do not apply.

(when passenger does not take on the allocation of cars date and time)

Article 16
When passenger does not do declaration of intention about ride after 30 minutes from the departure time when we do the predetermined allocation of cars on the allocation of cars date and time when we listed in face of a bill of ticket, all of transport to modify the shipping contract concerned about the vehicle concerned consider us to have been finished.
When regulations of 2 foregoing paragraphs depend on natural disaster or other unavoidable reasons, they do not apply.

(in the case of transport continuation refusal)

Article 17
When continuation of transport was refused, passenger considers that all of transport to affect the shipping contract concerned about the passenger concerned were finished by regulations of each Article 4 issue (No. 5 is excluded.).

(measures in in abnormal weather)

Article 18
When trouble might occur for securing of security of transportation by natural disaster or other reasons, we may take change of service trip, temporary wait, cancellation or other measures of service.

(payment of fare and rate)

Article 19
When we produced change, we shall pay the difference immediately, and we take measures of addition of fare and rate or refund for fare to affect the transport concerned by change or other reasons of service trip and rate based on the result.
When 2 we canceled service of our car by reason that should come to our trouble or other responsibility of car, we refund fare and rate by the next division.
  1. (1) The total amount of fare that we already received when it did not arrive at a part of destination either and rate
  2. (2) Sum of fare to affect section which canceled case service except (1) and rate
When passenger used this when we provide considerable means as a substitute for continuation of transport of the future or this in the burden in the case of 3 foregoing paragraphs, regulations of foregoing paragraph do not apply.

Chapter 5 responsibility

(responsibility for passenger)

Article 20
When we injured passenger life or body by service of our car, we appoint for responsibility to compensate for the damage that occurred in this way. But it is not this limit when we proved that there was not obstacle of structural defect or function to there having been intention or fault to third party except our and our person in charge not having neglected attention about service of car, the passenger concerned or our person in charge and car.
When the damage occurred during in the inside of car or the passenger getting on and off, in the case of 2 foregoing paragraphs, responsibility for our passenger is limited.
Article 21
We appoint responsibility to repair the damage that passenger received about others by regulations of preceding article, the transport. But it is not this limit when we proved that we and our person in charge did not neglect attention about transport.
Article 22
When we did service cancellation or other measures for securing of security of transportation by reason that cannot come to our natural disaster or other responsibility temporarily, we do not appoint for responsibility to compensate for the damage that passenger received in this way.

(passenger responsibility)

Article 23
When we were damaged by by passenger intention or fault or passenger not following laws and ordinances or regulations of these conditions of carriage, we demand compensation of the damage for the passenger.

Relations with Chapter 6 travel agent

(clear statement of relations with travel agent)

Article 24
When there is application for passenger transport from travel agent, we demand to make relations of travel agent and passenger concerned or manager for contract clear by the next division.
  1. (1) Plan trip
  2. (2) Arrangement trip

(the handling in case of plan trip)

Article 25
When travel agent proposes passenger transport to us for conduct of plan trip, we link shipping contract as manager for contract in the travel agent concerned.

(the handling in case of arrangement trip)

Article 26
When travel agent proposes passenger transport to us for conduct of arrangement trip, we link shipping contract to person who asked the travel agent concerned for conduct of arrangement trip. In this case, we may demand proof of being agent for the travel agent concerned when the travel agent concerned becomes agent of person who asked for conduct of arrangement trip.